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Has Your Design Firm Run Amuck With Your Web Site?
by Lee Traupel
http://www.intelective.com/
What's happening to good web site design? Somehow
we creative types at interactive and traditional ad agencies
have run amuck - we're building web sites that may dazzle
the senses, but don't really communicate much about our
client's business or products and services!
1. Somehow I don't think anyone has a burning desire to
spend 30-60 seconds on the Index page of a web site while
another fancy Flash animation loads, complete with snazzy
graphics, audio, and way cool cutting edge graphics - not!!
People want to get real information, not razzle-dazzle
graphics showing how great a developer is using the latest
whiz bang technology!
2. I thought Frames went out of style like adding a .com to
your company's name. Apparently not, as there are still
lots of web sites using Frames - forcing users to see a web
site with mix and match (bad) graphics, odd menus and just
a plain ugly interface.
3. I some times wonder if some of my fellow design geeks
all own Adobe stock, or they are just trying to make sure
HTML disappears as a content standard. The last thing many
people want is to sit and watch as their 56 kbps dial up
struggles with opening a doc in Adobe's proprietary PDF
format - many click off and are gone to the next web site.
Content should be offered in HTML or Word format, both of
which open instantly - no, I don't own any Microsoft
shares!
4. Another popular time waster appears to be designing web
sites that require people to list all of their contact
points, including first born children, their dog's
pedigree - etc. Registration forms should be short and no
more than 4-5 entries that just require fundamental contact
information.
5. What's the value in running contests, games and other
technology-enabled multimedia content on a web site? Recent
studies have indicated most of the online user community
isn't interested in a web site that drives branding - they
simply want information about a company's goods and
services.
6. The web is a wonderful medium for customer acquisition
but it also works as a valuable tool for building dialogue
with customers - approx 75% of the online community does
not mind filling out short forms that ask them questions
about goods and services, or providing feedback. More sites
should ask people for their opinions and reviews - they
don't mind sharing them and these comments provide valuable
insight.
7. Content is still one of, if not the most important
variables in good web site design. Today's savvy surfer
doesn't want content presented in book form; they want
short paragraphs with lots of white space, not long textual
columns in a type font that forces anyone over 30 (perish
the thought there are people on the web over 30) to put on
their glasses and squint at the screen.
8. We marketing types jumped on the community bandwagon 12-
18 months back - you couldn't read an article about web
site marketing unless "community" wasn't included as a
buzzword du jour! Well, times have changed, or maybe we all
came to our senses - today's web user wants baseline
information they don't want to chat with other users via
web site or read about shared interests - give them
information in "content bytes' and let AOL worry about
building a community!
Lee Traupel has 20 plus years of business development and
marketing experience - he is the founder of Intelective
Communications, Inc., http://www.intelective.com, a results-
driven marketing services company providing proprietary
services to clients encompassing startups to public
companies. Lee@intelective.com
This article courtesy of http://www.dbusinessopportunity.com.
You may freely reprint this article on your website or in
your newsletter provided this courtesy notice and the author
name and URL remain intact.
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